Find the insurance numbers
Claim status, allowed amount, plan paid, patient responsibility, denial reason, and appeal deadline when present.
The EOB explains insurance processing. The provider bill asks for payment. FileBay helps keep both documents together so you can compare the fields that matter.
Short answer: the EOB comes from the insurer or plan and explains the claim. The provider bill comes from the hospital, clinic, lab, or billing office and requests payment.
Best for users who are confused by insurance paperwork and need a plain-language comparison before paying.
Claim status, allowed amount, plan paid, patient responsibility, denial reason, and appeal deadline when present.
Provider name, service date, account number, amount due, balance, payment deadline, and itemized charges.
Who to call first, what documents are missing, what to ask the provider, and what to ask the insurer.
These example numbers show the difference between provider charges, insurance-processed amounts, and what may be due. Always verify against the original documents.
The original charge or billed amount shown on the EOB or bill.
The plan-recognized amount used for claim processing.
The amount the plan paid when shown on the EOB.
The EOB patient responsibility to compare with provider bill amount due.
Use this table to decide which document answers which question.
The insurer or plan usually sends the EOB. It explains claim processing and may show patient responsibility.
The hospital, clinic, lab, ambulance company, or billing office sends the provider bill as a payment request.
A common first check is EOB patient responsibility compared with the provider bill amount due.
FileBay helps organize document-grounded checks and next questions. It does not replace your insurer, provider, lawyer, doctor, or financial advisor.